Quote and Order Request

THROUGH YEARS OF EXPERIENCE WE HAVE LEARNED THAT "PRICING" PLAYS A KEY ROLE IN PURCHASING THE ITEMS THAT YOU
NEED. OUR COMPANY OFFERS COMPETITIVE PRICING, QUALITY MERCHANDISE AND A VERY HELPFUL, FRIENDLY SALES FORCE.

ON EACH PAGE IT WILL BE INDICATED IF FREE LINE TEXT IF OFFERED.

ALL PRICES ARE IN UNITED STATES DOLLAR (USD) AND IF YOU ARE ORDERING OUT OF THE U.S. YOU WILL BE CHARGED IN YOUR
DOLLAR CURRENCY TO EQUAL UNITED STATES CURRENCY (USD). THERE IS A $2.00 PROCESSING FEE FOR CONVERTING TO US
DOLLARS.

DIGITIZING FEES ARE BASED ON STITCH COUNT OF YOUR DESIGN AND LOGO AND WILL BE QUOTED TO YOU WITHIN
APPROXIMATELY 2 - 4 WORKING DAYS (AND BEFORE YOU PLACE AN ORDER WITH OUR COMPANY). ALL VERBAL QUOTES ARE
FOLLOWED UP WITH A WRITTEN EMAIL TO ACKNOWLEDGE SPECIFICATIONS OF ENTIRE ORDER AND OUR TERMS AND
CONDITIONS.

FOR ALL QUOTES/ORDERS SPECIFIC INFORMATION WILL BE NEEDED.

PRODUCT ORDER NUMBER.
PRODUCT COLOR
PRODUCT SIZE
PRODUCT QUANTITY.
FONT CHOICE.
TRIM CHOICE IF REQUIRED.
THREAD COLORS.
PLACEMENT OF LOGO AND/OR PERSONALIZATION.
YOUR NAME/ADDRESS/PHONE NUMBER.
SHIPMENT INFORMATION (NAME/ADDRESS/TYPE OF SHIPPING REQUIRED.
PAYMENT CHOICE/INFORMATION.

SAMPLE EMBROIDERED LOGO CAN BE EMAILED TO YOU FOR YOUR APPROVAL USUALLY IN 2 - 4 WORKING BUSINESS
DAYS. APPROXIMATE SHIP TIME WILL BE QUOTED TO YOU AFTER SAMPLE LOGO IS APPROVED.

UNFORTUNATELY THERE ARE SOME PRODUCTS IN WHICH WE ARE UNABLE TO ACCEPT RETURNS. ALL SALES INCLUDING
CUSTOM EMBROIDERY SUCH AS: TEXT, STOCK DESIGNS OR CUSTOM LOGOS ARE A FINAL PURCHASE. THAT IS WHY OUR
QUOTE TO YOU MUST BE APPROVED BY YOU BEFORE WE PROCEED WITH AN ORDER.

ALL RETURNS ARE SUBJECT TO A 20% RESTOCKING FEE PLUS SHIPPING FEES. ALL RETURN ITEMS MUST BE PREPAID BY
YOU.

RETURN AUTHORIZATION PROCEDURE: To return a product, you must have a "Return Merchandise: Authorization (RMA)
Number". Please call or email sales@2kembroidery.com for that RMA #. Include your name, company name, address, email
address, phone number, invoice # and product you wish to return with the reason for that return. Our company will then in turn
notify you by email with an RMA #. Return Merchandise must be shipped prepaid with your RMA # clearly marked on the shipping
label. We will NOT accept shipment without RMA # on label.

ALLOWABLE MERCHANDISE: New merchandise (not altered in any way or soiled or embroidered on) are suitable for return for exchange or refund
within 7 days of purchase. After 7 days, the merchandise will not be accepted.

ORDER CONFIRMATION: When you place an order with us and your e-mail address is provided, we will e-mail you to confirm that your order and
payment information has been received. You will also be e-mailed immediately if there are any items on back ordered (usually within 1 - 2 working
business days) from your placement of order.
ACCURACY OF THREAD COLOR AND PRODUCT: 2K Embroidery has displayed as accurately as possible the colors and graphics of the
products that appear on this site. However, we cannot guarantee that your monitor's display of any color and/or graphic will be accurate. The colors
shown on this site are for reference only. The colors that you will see will depend on your monitor and may be slightly different from the actual colors of
the product. We will have no liability whether for damages, return of merchandise for credit or otherwise, as a result of any variances between the
appearance of colors and/or graphics on your monitor and on any finished product purchased by you from 2K Embroidery.

If you are ordering embroidery and fail to choose either a desired text style, thread color, or letter height, we will first try to contact you through e-mail
efforts for required specifications. If we are unable to reach you through e-mail, we will then complete your order with out most popular selection for
that option(s).

WE ONLY COMPLETE ORDERS WHEN THE BILL TO AND SHIP TO ADDRESSES ARE THE SAME.

IF FREIGHT CHARGES DO NOT SHOW UP ON YOUR ORDER, YOU WILL BE BILLED/INVOICED
SEPARATELY ACCORDINGLY THROUGH THE SECURED LINES OF PAYPAL FROM US.

The background pictures of all products and "available embroidery designs" have been modified by
Paint Shop Pro and does not reflect the true "smooth" edges of the product or embroidered design.

Many talented owners from all over the world have digitized all of the “Available Designs” that you have to choose from and the designs that are
offered on our product line. The rights to the designs themselves belong to the individual contributors.

We do NOT sell the individual designs; we only offer these as choices to choose from to be embroidered on our product line.

In there near future, there will be a list of the digitizers of the pictured designs.

630-551-1169
email: sales@2kembroidery.com

Quote and Order Request for 2K Embroidery

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